Return & Refund Policy

Effective Date: August 27, 2026

At Cool Blinks, we want you to be satisfied with your purchase. We accept returns for both defective and non-defective products and offer exchanges in accordance with the terms outlined below.

This policy applies to purchases made by customers in the United States.

1. Your Right to Return

You may request a return within 30 days of receiving your order. To be eligible, the item must meet the return requirements described in this policy.

We accept returns for both defective and non-defective products.

2. Return Eligibility

To qualify for a return, the product must:

• Be new and unused.
• Be in its original condition.
• Be returned within the 30-day return window.
• Include your order information or proof of purchase.

Products that do not meet these requirements may not be eligible for a return or exchange.

3. Condition of Returned Items

All returned items are inspected when received.

For a return to be accepted, the item must be in new and unused condition and should be returned in its original condition.

We recommend packaging your return securely to help prevent damage during shipping.

4. Return Methods

Returns may be made by mail or in store.

By Mail

Customers are responsible for the cost of the return shipping label when returning an item by mail. Please contact us before sending your return so we can provide the appropriate return instructions.

In Store

Eligible returns may also be brought to our store during regular business hours.

Store Address: 12150 W 44th Ave, Store #103, Wheat Ridge, CO 80033, United States

5. Return Shipping & Fees

Return Label: Customer responsibility Customers are responsible for return shipping costs when returning an item by mail.

Restocking Fee: No cost Cool Blinks does not charge a restocking fee for eligible returns.

6. Refunds

Once we receive and inspect your returned item, we will determine whether it meets the requirements of this policy.

If your return is approved, your refund will be processed within 7 days of the return being received and approved.

Refunds are generally issued to the original payment method used for the purchase.

Please note that the time it takes for the refunded amount to appear in your account may vary depending on your payment provider or financial institution.

7. Exchanges

We accept exchanges for eligible products.

Exchange requests must meet the same 30-day return window and product-condition requirements described in this policy.

Please contact us before sending an item for exchange so we can provide the appropriate instructions.

8. Defective Products

If you receive a defective product, please contact us as soon as possible.

When contacting us, please provide your order number and, when applicable, photographs or other information that helps us understand the issue.

Defective products are eligible for return in accordance with this policy.

9. How to Start a Return or Exchange

To request a return or exchange, contact Cool Blinks using the information below:

Email: info@cool-blinks.com Phone: +1 (303) 909-4675

Please include:

• Your order number
• The item you wish to return or exchange
• The reason for the return or exchange

Our customer support team will provide the appropriate instructions for completing your return.

10. Return Processing

After your return is received, the item will be inspected to confirm that it meets the requirements of this policy.

Approved refunds will be processed within 7 days.

If an item does not meet the return requirements, we will contact you regarding the return.

11. Important Return Information

Please make sure your return is sent within the applicable 30-day return window and that the item remains in new and unused condition.

We recommend keeping your shipping receipt or tracking information when returning an item by mail until your return has been processed.

12. Contact Information

Business Name: Cool Blinks
Address: 12150 W 44th Ave, Store #103, Wheat Ridge, CO 80033, United States
Phone: +1 (303) 909-4675
Email: info@cool-blinks.com
Business Hours: Monday–Sunday, 10:00 AM–8:00 PM (MST)